Mission Statement

To be the leader and most preferred wireless service provider in Nigeria through: customer satisfaction, better quality service and strong brand image.

Vision

To be the leader in Nigeria, offering a wide range of telecommunication services delivered in an efficient and financially rewarding manner.

With ZOOM-it-yourself, you can take control of your ZOOM line and implement certain actions yourself. It makes life better and keeps you on-the-go.

TO MIGRATE:

     To ZOOMtalk talk' per second: dial *525*7
     To ZOOMprofit daily access: dial *525*1
     To ZOOMprofit weekly bonus: dial *525*2
     To ZOOMprofit monthly bonus: dial *535*4
     To ZOOMprofit 120 days bonus: *535*1

To transfer credit to a friend: dial *111*amount(in kobo)*phone number#

To recharge a ZOOMmobile prepaid card: dial *222*pin number

To check your balance: dial *333* (text response) or dial 444 (audio response)

To contact ZOOMmobile customer care: dial 111 or 112

TO MIGRATE TO ZOOMfamily:

     Dial *535*8
     Dial 556 and listen to the voice announcement
     Dial 2 for English Language
     Dial 1 to register each family member (maximum of 7 numbers)